Driving digitalization forward with innovative IT solutions, speaking the same language with our customers and being a reliable and stable partner for our companions and employees - this is the DNA and self conception of Robotron. As a long-established company, we see ourselves as pioneers and at the same time co-creators of the digital future - regionally and globally.
For many years, Robotron Datenbank-Software GmbH has been a driving force and market-leading supplier of database-supported information systems for the energy sector, public administration and industry, generating many benefits for its customers in the efficient management and evaluation of vast amounts of data.
"Growth is not a strategy,
but you need a successful strategy for sustainable growth!"
This is the guiding principle that has been characterized and successfully supported by our management for years. Founded in 1990 by Dr. Rolf Heinemann, the Robotron Datenbank-Software GmbH is continuously growing and always represented on the market with the appropriate solutions. Together with the two sons Ulf Heinemann and Björn Heinemann, future-oriented strategies are developed, shaping the traditional company from Dresden into an innovative software service provider.
As an experienced IT service provider, we support our customers in protecting IT systems, data and applications with services for the prevention, monitoring, detection and elimination of security gaps, threats and attacks. The security of IT systems and IT landscapes as well as the business processes of our customers and business partners is our top priority.
Extensive, recognized security precautions and working in accordance with the Robotron Management System are essential foundations for safeguarding our quality and information security policy. Robotron is currently certified according to the standards ISO 9001 and ISO/IEC 27001. These two standards represent the requirements for a management system with regard to quality and information security. The requirements of both standards are implemented at Robotron in the form of an integrated management system consisting of the following key points:
according to DIN EN ISO 9001:2015
Our Quality for Your Trust
The constantly growing demands for high-quality solutions and services require a continuous improvement and optimization of processes and products. We at Robotron are encountering these demands with a quality management system (QMS) that has been established for many years. Since our certification according to DIN EN ISO 9001:2015 in 1997, we have been following internationally recognized management principles. This enables us to meet the high quality demands of our customers and to continuously improve our quality management system.
Our operational processes are subject to a permanent optimization under consideration of the currently valid legal and administrative regulations as well as the requirements of our customers, partners and other stakeholders.
As an internationally recognized IT company, we naturally ensure that the technologies we use are state-of-the-art and expand our portfolio of products and technologies to meet market requirements. Our commitment to product and service quality is reflected in our strategic approach as well as in all decisions of our daily business.
We symbolise customer orientation, professional expertise and reliability in an efficiently managed company.
according to ISO/IEC 27001:2013
Information Security Has Top Priority for Us
As a company that operates on the basis of knowledge, the responsible handling of any kind of information is the foundation for a successful business activity.
For us it is self-evident: Information is an essential value for companies and must be protected accordingly. For this reason, we have decided to introduce an certified information security management system (ISMS) according to ISO/IEC 27001:2013. This gives our customers and partners the verifiable assurance that we at Robotron stand for the security and reliability of information and communication systems as well as trustworthy handling of information.
With consistent risk management and targeted measures, we ensure that the requirements for information security are always met and that our systems are permanently developed further.