Service Packages


  • Expert hotline for incident and service request processing
  • Consulting on deployment of technology products

On-Call Service 24x7

Around-the-clock service guarantee, whether by phone, ticket or system event


Remote Monitoring

Continuous monitoring of customer systems in combination with DBA on-call service - including a 24×7 option

Patch Installation

Installation of updates for up to 4 patch cycles per year at fixed flat rates


Our Certification Is Your Assurance

Your contact person:
Eric Barth
Head of Sales Technology and Services